FAQ’s
Although manufactured and modular homes “come down the line together”, they have different characteristics that typically allow consumers to tell them apart. Manufactured homes are built to the HUD code and must be self-contained units. Each home comes standard with a heat system, as well as a range and refrigerator. Typical manufactured homes will also have a 3/12 standard roof pitch and vinyl gypsum wall boards throughout the interior.
Modular homes are built to the state or BOCA code. They generally do not come with a standard heat source or appliances unless you option this in from the factory. Most buyers will have these items installed after the home is on site. The standard modular roof pitch will start at either 5/12 or 7/12, and the home will typically be 100% drywall throughout.
Turnkey construction means we will coordinate your project from the initial building permit to the final inspection. Depending on what your project includes, our staff and subcontractors will obtain your building permit and all coordinating inspections, excavate and install the foundation and utilities, build your steps, decks, porches, garages, and any interior and exterior basement entrances if applicable. All coordination and construction of code required items, as well as customer chosen options, will be managed by RidgeCrest Home Sales. This saves time for the customer and takes the complication out of the building process.
RidgeCrest Home Sales is not licensed as a Mortgage Broker and does not offer financing. We will be happy to provide you with a generic list of mortgage and installment lenders that you may want to contact. You are welcome to contact any lender you choose, and we will work with them to provide an information packet on pricing and the home specifications.
In order for us to provide good “after the sale” service, we prefer to keep our services within an hour of our office. Depending on your specific needs, we may consider a larger radius. Please contact our office for details.
You may see the same home at three different sales centers, and they all charge a different price. So what’s the difference? Are you being overcharged? The easy answer is no…and here’s why. They all may say “delivery and setup” is included, but not all retailers include the same type of delivery and setup in their base prices.
At RidgeCrest, normal delivery and set up are included. For our homes, this means any additional equipment beyond the transport truck that is necessary to spot the home for set up, will be an additional charge. Depending on your choice of foundation, our setup includes the merging of both halves on the foundation to a weather tight finish, leveling the home, vapor cloth, blocks and an upgraded Xi2 Anchoring System if applicable, completion of siding and shingles, interior and exterior finish and trim work, all labor and materials to set the home, a broom swept cleaning, homeowner binder with all applicable permits, manuals and information, and a one year warranty. This will vary among retailers and affect base pricing. Make sure you are not only looking at the bottom line number, but making an apples to apples comparison on what’s included. Always get the specifics in writing and DON’T ASSUME ANYTHING!
The base price of the home includes the standard features that are included from the factory. This also includes RidgeCrest Home Sales delivery and setup package. Any additional options such as phone and TV jacks, a fireplace, or upgraded flooring would be considered an option and have an additional cost.
As part of your new home purchase, a one year warranty is included with your home. This covers material and structural defects, as well as systems issues throughout your home. At the conclusion of your one year warranty, the remainder of individual warranties on appliances, shingles, siding, etc. will be serviced by the original manufacturer.
As a new homeowner, it is your responsibility to take care of homeowner maintenance issues. General upkeep, as well as wear and tear items, is not covered by warranty. Loose trim or batt strips, cracking caulk, etc. will most likely happen as your home settles and will not be covered by warranty. Weather related damages such as wind-blown skirting or siding, hail damage, etc. should be considered an Act of God, and will not be covered by warranty. In addition, damages caused by household pets or other animals are not the responsibility of RidgeCrest or the manufacturer.
In the event of systems issues such as water leaks, plumbing, electrical, etc., we will schedule immediate service with either our in house crew or a certified sub-contractor. Miscellaneous service requests will be scheduled at a convenient time for all parties during our normal work day. All homes go through a settling process and may require service to adjust doors or other minor issues.
Yes, we will review all custom plans and provide you with pricing estimates. If you find a floor plan you like on the internet or from one of our competitors, we would welcome the opportunity to give you our best deal and be the most inclusive on an apples to apples comparison.
Our normal business hours are Monday through Friday 8:30 to 4:30 with evenings and weekends by appointment. You’re welcome to stop by at your convenience during normal business hours, an appointment is not necessary. At RidgeCrest we like to meet with all of our customers and take the opportunity to walk you through our model homes. We feel it’s important to point out options, explain pricing, and give you the chance to tell us what you like and don’t like. Unfortunately we may not always be able to do this if our consultants are assisting other customers. If you have questions and would like to speak with someone, we ask that you either schedule a time to come in or give us a quick call on your way to make sure someone is available.
